Frequently Asked Questions

What is the Shopify Connector App?

The Shopify Connector App is designed to synchronize your Shopify store data (such as orders and customer information) with Microsoft Dynamics 365, allowing seamless integration between your e-commerce platform and your business management system.

What data does the app sync between Shopify and Dynamics?

The app syncs the following data from Shopify to Dynamics:

  • Customer Information: Name, email, phone number, billing and shipping addresses, etc
  • Orders: Order details, including products, quantities, prices, and order status etc
How do I configure the app to sync orders and customers to Dynamics?

After installation, go to the app's settings page and enter your Shopify Store credentials. Configure your sync preferences, including:

  • Which data (orders/customers) to sync
  • Sync frequency (e.g., set real time intervals)
  • Set Owning User
How often does the app sync Shopify orders and customers with Dynamics?

The app allows you to set the sync frequency based on your needs. You can choose real-time synchronization for instant updates or set up scheduled syncing at intervals (e.g., every hour or once a day).

Does the app sync historical orders and customers, or only new data?

The app can sync all orders after selected interval whether its old or new

Is the Shopify Connector App free to use?

The app has one-month free trial. User needs to pay 50$ per month after free trial ends

How do I contact support if I need help?

If you experience issues or need assistance, you can reach our support team via email at info@techimplement.com. Our team is ready to assist you with setup, troubleshooting, or any questions.

Is my data secure while syncing between Shopify and Dynamics?

Yes, the app uses secure encryption protocols to ensure that your data is safely transmitted between Shopify and Dynamics. We comply with industry standards to ensure your information remains protected during syncs.

How do I update the Shopify Connector App?

When an update is available, the app will notify you. You can easily update the app directly from the Microsoft Store for the latest version.

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