What are the Challenges Faced by CX Teams?
CX or Customer Experience is all about listening to your customers and responding to them, then...
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Improve Customer Relationship Management with Blockchain
Customer relationship management requires continuous data collection, sorting, and analysis to deliver the best customer experience....
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Extend your CRM into an Enterprise Contact Center
Business applications that work best for business processes and provide the required outputs are essential for...
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Migrating Towards CRM
Migrating towards a CRM is really not an easy task as it involves a lot of...
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Improve Customer Retention by Using CRM
Acquiring new customers is always costly, so companies need to retain the existing ones. This can...
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What Types of Businesses Need CRM?
Every business and organization that has to communicate with its customers requires a CRM. Recording and...
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SugarCRM vs. Salesforce – Marketing Automation
Marketing automation is the key to survival for businesses these days. Most of the well-known CRMs...
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Benefits of Using Mobile CRM
Mobile usage has increased immensely for a few years. Sales teams around the world have to...
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3 Types of CRM Software
In a continuous competitive market, it has become essential for businesses to share the right and...
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Salesforce Einstein – Leveraging the AI Cloud
Artificial Intelligence is rapidly transforming the way businesses interact with their customers using technology. A few...
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